Russell grew up in Thetford and attended West Suffolk College where he attained a BTEC National Diploma in Computer Science. Prior to working for Computer Service Centre, Russell worked for a local multimedia company in their internal IT support department, then in a similar role for a domestic repair services company. Russell joined Computer Service Centre as a Project Engineer and further to gaining his A+ and Microsoft Certified Systems Administrator certification, Russell was appointed Installations Department Manager. Russell's role consists of managing the Installations team, which includes overseeing network and server installations and he has recently achieved Prince 2 Practitioner status.
Matt grew up in Wymondham and attended Wymondham High School. Matt started working for Computer Service Centre in November 2005 in a sales role and over the years developed into an Account Manager. Last year Matt qualified as a PRINCE2 Practitioner before embarking on his new role as a Project Manager. Currently Matt is responsible for managing a variety of projects from an Office relocation to the implementation of a Windfarm Management system. Outside of work, Matt has a young family, enjoys a round of golf and playing cricket for Great Melton First XI.
Simon joined the team in 2013, originally as a member of the Solutions Team. A former IT Manager with experience of running a busy internal IT Team for a local manufacturer, Simon also managed a series of major internal infrastructure projects, and wanted to put his skills and experience to use in an outsourced environment. A Microsoft Licensing Sales Specialist, VMware Sales Professional and Prince2 Practitioner, Simon moved to the Installations Team in November 2016 to take up the position of Project Manager. A published photographer, keen badminton player and life-long traveller, Simon works alongside Matt to manage our larger customer projects.
Before joining Computer Service Centre, Richard lived in Cyprus and moved back to Norwich in his late teens where he completed his A-Levels. Richard joined our Support team in August 2004 and moved to our Installations team in 2009. Richard’s primary role is to ensure all web facing services, such as web hosting as well as virtual and dedicated servers are fully secure and operational at all times. Along with other industry certifications, Richard has achieved both A+ and Network+ certifications.
Jason started work for Computer Service Centre as a member of our Support team in October 2005. With a total of twelve years’ experience in the IT industry, prior to working for Computer Service Centre, Jason worked as an IT Engineer for a large national company. Having gained his A+, Network+, Microsoft Certified Professional, Microsoft Certified Systems Engineer 2000 and Avaya phone systems certifications. Jason is a Project Engineer in the Installations Department where he manages a team of engineers.
Having grown up in Martham, Lee completed his BTEC National Diploma Business ICT at East Norfolk Sixth Form. Lee started working at Computer Service Centre in our Support department as a Support Technician in November 2005 and has since gained his A+ and Network+ certifications. Lee is currently a member of the Installations team, where his responsibilities include configuring computers, printers, servers and networks. Outside work, Lee is a climbing and cycling fanatic and also plays in a band.
Originally from Hertfordshire, Andy moved to Norfolk in 1999 where he continued his education at Caister High School, before attending Great Yarmouth College where he completed his Advanced Vocational Certificate of Education in IT and an AS level in Electronics. Having gained 8 years' experience in IT support as in-house IT Support Technician for a local estate agency and then a local IT support company, Andy joined Computer Service Centre as a Support Technician in July 2011. Outside work, Andy enjoys cycling and occasional power kiting.
Having been born and bred in Norfolk, Kevin studied Electrical engineering at Great Yarmouth College. He worked for 8 years at a family-run IT business in North Norfolk and brings a wealth of customer service and IT support knowledge to the team. He has already gained MCP status, including 4 MTAs and Server Virtualization using Hyper-V. Since joining Computer Service Centre he has also completed his CompTIA A+ and N+. Outside of work he enjoys snowboarding, Formula 1 and Geocaching with his wife and dog.
Having grown up in Norfolk, Dean attended Acle High School and joined Computer Service Centre as an apprentice after successfully completing his GCSE’s. Dean has since gone onto gain his A+ & N+ CompTIA qualifications while progressing within the Support Department. Dean has recently moved to the Installations Department and is keen to develop his IT knowledge further as well as being involved in offshore projects. Outside work, Dean enjoys various actives such as hiking, gym, climbing and running as well as being an (A) License solo skydiver.
Kyle grew up in South Africa and moved to London in 1999. Following the completion of his schooling, he embarked on a career in IT; After 12 years working within a Multinational Investment Bank in London he has recently relocated to Norwich with his young family. Having achieved his CompTia A+, Server+ and Network+ alongside his Microsoft Windows 7 MCSA, he is now working towards his Server 2012 R2 full certification. He has two young sons for which most of his spare time is now devoted. Kyle's other passions include nature, rugby and a love of dogs.
Before Jack joined Computer Service Centre, Jack volunteered as a Computer Engineer at the John Innes Centre. Whilst doing so, Jack managed to complete an Advanced Diploma in IT in conjunction with City College Norwich. In his spare time, Jack enjoys playing video games, socialising with friends, as well as having a keen interest in new technology.
Our company as a whole works to industry standards which help us to provide an exceptional level of service to our clients. We are proud to have achieved BSI ISO 9001:2008, ISO 27001:2013, Microsoft Partner and Investors in People status.>
At Computer Service Centre we have created a management and technical team to provide our clients with the practical and expert support they require. Come and meet the people behind the scenes.>
Our primary concern is to provide a continuous level of service to our clients wherever practically possible. Major elements of providing this service included relocating to our own detached commercial premises and building our own Tier 3 Data Centre.>
We are always looking for people with a blend of ambition, technical aptitude and communication skills – people who can help us deliver and develop the services our clients rely on.>
If we're looking after your IT, you can hold us to account 24/7 365.
200K calls handled a year, 450 managed servers, 50 staff, One single point of contact.