Our Infrastructure

Our primary concern is to provide a continuous level of service to our customers wherever practically possible. Major elements of providing this service included relocating to our own detached commercial premises and building our own Tier 3 Data Centre. In addition, we have installed a backup 3 phase diesel generator, so we can continue delivering all provided services in the event of power failure. This means whether we are supporting your IT or hosting your data, we are able to provide a continuous and consistent level of service.

The following is a summary of the infrastructure we provide:

Environment

Continuous 3 Phase Uninterruptable Power Supply
Backup 3 Phase SDMO Diesel Generator
Fire Suppression System with Auto Shut Down
Redundant Air Conditioning with Efficient Cyclical Air Movement

Security

Secure Data Centre Access
Monitored Security Systems
Full Colour CCTV

Service

Diverse & Separate BTNet Fibre Internet Connectivity
Private MPLS Wide Area Network
24/7 Fully Staffed UK Support Centre
Proactive Monitoring
Managed Firewall
Managed Backups
Managed Server Updates
Managed Antivirus