Our support desk is staffed by fully trained IT professionals and is accessible 24/7/365 to keep your IT functioning smoothly. As well as providing telephone, email, remote desktop and on-site support to enable us to remedy issues in the most time-efficient way possible, all our clients' IT infrastructure is constantly monitored by our unique Proactive Monitoring system.
Our Proactive Monitoring system performs a spectrum of system and network checks. It not only alerts us to potential issues, but often allows us to resolve problems before they have caused business interruption.
Many of our clients consider us as their IT department therefore offering them the peace of mind that their IT systems are being looked after by professionals who understand their business.
If we're looking after your IT, you can hold us to account 24/7 365.
200K calls handled a year, 450 managed servers, 40 staff, One single point of contact.