Our Clients

We are proud to provide proactive support, software development, IT solutions, hosted services, private cloud computing and connectivity to prestigious clients across the UK. Here is a small selection of our clients and their own video testimonials on the solutions and services we have provided to them.

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• Our Approach

  

  #1 Priority – Our Clients

  

  Our business has developed over sixteen years to meet the IT challenges of businesses like yours. We provide support, insight and solutions to companies throughout the United Kingdom, some of which may have limited internal resources, tight budgets, growing pains or concerns over resilience and security.

  With our own data centre we are equally happy delivering on-site, private cloud or hybrid services. As a true full-circle IT provider, we can design bespoke software to meet your unique requirements, outsource some or all of your IT support function or work strategically with you and your colleagues on your IT strategy. By putting our clients at the heart of everything we do, we are proud that we are still supporting our very first business client.

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• IT Support

  

  IT Support from our Norwich, Norfolk Head Office

  Our support desk is staffed by fully trained IT professionals and is accessible 24/7/365 to keep your IT functioning smoothly. As well as providing telephone, email, remote desktop and on-site support to enable us to remedy issues in the most time-efficient way possible, all our clients' IT infrastructure is constantly monitored by our unique Proactive Monitoring system.

  Our Proactive Monitoring system performs a spectrum of system and network checks. It not only alerts us to potential issues, but often allows us to resolve problems before they have caused business interruption.

  Many of our clients consider us as their IT department therefore offering them the peace of mind that their IT systems are being looked after by professionals who understand their business.

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• IT Solutions

  

  IT Strategy driven by experts in business solutions

  The IT Solutions team works to translate business needs into workable, tangible solutions. From providing straight-forward computer hardware, such as computers and printers, to installing complex IT infrastructure and networks across multiple sites, we are able to implement information technology systems to help your business grow.

  We offer a full range of products, services, software and support, remaining independent and impartial and not tied into selling any one particular brand

  Our team of Account Managers and qualified Engineers plan and implement bespoke designs in line with your unique IT requirements. Each of our clients is assigned a dedicated Account Manager who works in direct partnership with you to ensure your IT systems remain appropriate to your requirements and that your IT strategy supports the changing needs of your business. They will share insights gained from best practice across our client base, and help create budgetary plans to move away from the costs and business interruptions of unplanned purchases.

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• Data Networks

  

  Single or multisite networks across the UK and beyond

  Our approach to providing data networks incorporates the latest technologies to ensure that we offer our clients the most secure, robust and scalable solution to their networking requirements.

  Whether we are installing a Local Area Network (LAN) across structured cabling, wireless devices or a Wide Area Network (WAN), our primary concerns are that your network will be both stable and secure.

  We are able to provide a variety of networking solutions such as:

  • CAT5e cabling
  • CAT6 cabling
  • Fibre optic cabling

  • Wi-Fi networks
  • Laser Links
  • Microwave Links

  • Managed broadband services
  • Satellite broadband

  • Internet based Virtual Private Network (VPN)
  • Pan European and Pan American MPLS Network

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• Software

  

  Website, Database and Application development

  Our Software Department allows us to provide clients with a bespoke solution to the particular frustrations that businesses invariably experience using off-the-shelf software. This can be aimed at driving efficiency, increasing revenues or helping to reinforce or determine the culture of the business.

  Be it a new or updated website, a new application to help run your business or a mobile solution to help you stay in touch whilst away from the office, we pride ourselves on establishing a close working relationship to understand our clients' needs. We therefore strive to provide software that is easy and intuitive to use, does what it is needed to do and offers a speedy return on the investment made.

  Once the solution has been delivered, our aim is to continue working with you to ensure that the solution remains fit-for-purpose. As the demands of your business change, we are there to support the software and provide agreed updates and enhancements to allow your software to adapt accordingly.

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• Cloud Computing

  

  Private Cloud solutions to real world problems

  For seven years Computer Service Centre has been delivering services that we now call Cloud Computing . Today everyone is at it, there are many different flavours, and it can be hard to separate the reality from the sometimes extravagant claims and counter-claims.

  Although the headlines of some Public Cloud service-offers seem incredibly attractive, when you have to integrate these into existing systems that depend on specific software versions, or if you have any duty of care for employee or customer data, the lustre can soon fade. The danger is that this becomes apparent too late.

  We focus on providing secure, centralised and professionally maintained hosted services to meet your business needs – what are becoming known as Private Cloud services – from our own state-of-the art Tier 3 data centre and MPLS network. Where appropriate, we can integrate these services with Public Cloud software provision services, like Microsoft Office 365.

  The security, flexibility and additional level of control that Private Cloud offers makes it appropriate to a far wider range of businesses.

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• Telephony

  

  Enterprise class telephony making communication easier

  A cornerstone of our business is always maintaining technology agnosticism, enabling us to provide transparent advice without commercial bias.

  Market-leading systems, locally supported

  We deliver Avaya’s market-leading IP Office telephony solution either as an on-site physical system, or as a hosted service. This means that we can focus purely on the requirements of your users. In either case, we will work with you to deliver feature-rich telephony, remote-working capabilities, reporting suites and all the benefits of state-of-art telephony. We’ll also be there as the new system rolls-out, on hand to guide users and train key operators for a smooth adoption.

  Keeping an open mind

  We can also evaluate whether you need a phone system at all.

  Advances in Unified Communication platforms mean that soft-phones and headsets are a real alternative for some business. When powerful productivity tools such as one-click video conferencing and real-time desktop collaboration are thrown into the mix, this approach can provide powerful impetus for cultural change in your organisation.

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